Bracelets

Qual o material das pulseiras?

Our bracelets are all made of stainless steel with AAA zirconium stones, this being the closest material to diamond in terms of shine and quality!

A pulseira pode apanhar água?

Our bracelets are made of stainless steel, which gives them excellent water resistance. However, to maintain their shine and durability, we recommend avoiding prolonged exposure to water and steam in the shower, sea water or chemicals such as chlorine and perfumes.

Orders

How long will it take for my order to arrive?

Delivery times vary depending on the chosen shipping method.

CTT Normal - 3-5 days

CTT Express - 1 business day

Como cancelo ou troco a minha encomenda?

If you need to exchange or cancel your order, please contact us as soon as possible using one of the following methods:

Email: vinbra2024@gmail.com

Instagram: @vinbrapt

What are my payment methods?

At Vinbra, we accept several payment methods, including Multibanco, Paypal, Debit or Credit Card, Apple Pay, Shop Pay and Google Pay.

How do I know if my order has been shipped?

When we send the customer's order, they will receive an email notification informing them of the process.

How do Pre-Orders work?

When a customer "Pre-Orders" an out-of-stock item, as soon as more stock arrives, it will be sent to them immediately, so customers do not miss the opportunity to secure the item before it sells out again.

Refund or Exchange

How does the Refund Policy work?

At Vinbra, customer satisfaction is our priority. If you are not satisfied with your purchase, we have 15 days from the date of receipt of the product to request a return or refund.

How do I request a refund or exchange?

To request a refund or exchange, first make sure you meet the return conditions above and then contact us using one of the following methods:

Email: vinbra2024@gmail.com

Instagram: @vinbrapt

Social Media

Instagram

@vinbrapt

TikTok

@vinbrapt

Who are we

Vinbra

Vinbra is a Portuguese store 100% focused solely on the style of each customer, our goal is to provide the best feeling to each customer when using our items.

Starting in 2024 where it had a small customer network, today we have customers in every corner of the country and Europe, expanding more and more on all social networks!